questions and answers
payment and delivery
We accept most major credit cards (Visa, Mastercard, American Express) and PayPal. If you need further information on payment methods and billing conditions, please send us an email with specific questions to info@mogan3.de .
We deliver to Germany, Austria and Switzerland as well as to the neighboring EU countries. If you would like delivery to a different address, please contact us.
Within Germany, we ship free of charge for orders over €39. Below an order value of €39, we charge a shipping fee of €4.99 per order for shipping within Germany.
For deliveries to EU countries, we charge a shipping fee of €13.99 per order.
For deliveries to other countries, we charge a shipping fee of €19.99 per order.
For deliveries to EU countries, we charge a shipping fee of €13.99 per order.
For deliveries to other countries, we charge a shipping fee of €19.99 per order.
Delivery within Germany usually takes place within 2-3 working days, unless other delivery information is given in the item description. Delivery to other countries may take a little longer.
return
You can return all items free of charge within 14 days of the order date. Simply email us (info@mogan3.com) with your order number and we will send you a return label.
Registration
Click on the user icon to go to the registration page. Enter your personal data here and, after checking your details, click on »register«. We will then send you a message with a confirmation link to the email address you provided.
Miscellaneous
Please email us at info@mogan3.com with your concerns and questions.
No, but we often have promotions so you can get trial products or free items with single orders.
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